Terms & Condition | Revve - Best way to send money to Africa

REVVE TERMS AND CONDITIONS

Introduction

Welcome to Linearsend Inc product (“Revve“), hereinafter referred to as “Platform“ (which expression shall where the context so admits, include its successors–in-title and assigns).

By using this Platform, You are acknowledging and agreeing to comply with and be bound by the following terms and conditions of use governing Revve's relationship with You in relation to this Platform. These Terms and Conditions are for an indefinite term and legally binding, so please read them through carefully before accessing this Platform. The onus is on You to access these Terms and Conditions, as well as any amendments made thereto. If You are not agreeable to these Terms and Conditions, You may not access this Platform.

These Terms and Conditions are specific and apply to Your use of this Platform. Any changes to these Terms and Conditions will be updated on this Platform and will be displayed when You access it.

Definitions

Wherever the following words and phrases appear in these Terms and Conditions they will always have the following meanings:

Data Subject means an identifiable person. One who can be identified directly or indirectly by reference to an identification number or to specific information provided by him or her in accordance with the provisions of these Terms and Conditions.
Personal Information means the data relating to a Data Subject which is collected to enable You to use the Platform, and includes Bank Verification Number (BVN) data collected for the purpose of effecting a transaction on the Platform;
Platform means this electronic Portal or Revve App.
Terms and Conditions mean the terms and conditions contained within this electronic document You are reading now;
You means the person using this Platform in accordance with these Terms and Conditions and 'your' shall be construed accordingly.
Eligibility
To use this Platform, You must:
1. Be 18 years of age or above. In the event that You are below 18 years of age, You are visiting the Platform at your own risk and warrant that You have been advised accordingly and are acting with the direction of your parents or guardian;
2. Have a valid email address and contact telephone number;
3. Be a resident in a jurisdiction where this Platform or any part therein is not restricted.
4. In the case of corporate entity, be a company registered under the laws of the jurisdiction where the Platform is being used.

You hereby confirm that in consideration of Revve providing You access to the Platform, You have read, understood and agreed to be bound by these Terms and Conditions each time You access this Platform.

Registrations and Confirmation

By registering on this Platform, You warrant to Revve that all the information provided by You are true, complete and accurate in all respects. Revve will take all information supplied via this Platform at face value and shall not be responsible for any inaccurate, untrue or false information or any information supplied under false pretences.

Application for and Use of the Platform

If your registration application is accepted, You agree to receive marketing and promotional materials via an email broadcast unless You have selected not to receive these materials; and consent that your registration details will be utilised by Revve in relation to the activities enumerated in this Platform.

Your consent to receive marketing and promotional materials electronically will remain in effect until You revoke such consent. To unsubscribe or revoke your consent to receive these Electronic notifications, You will need to apply the unsubscribe option made available within this Platform. Please note that it may take some time for us to update our records to ensure your new choices are respected.

You must ensure that You update your details (including any change in your email address) on the Platform immediately whenever any such change occurs.

Revve's Obligations

Revve keeps your Personal Information in line with set periods calculated using the following applicable criteria:

How long You have been using the Platform, the types products or services offering we provide You, and when You will stop being our customer.
After You have stopped using the Platform, for how long it is reasonable for us to retain your records to show we have met the obligations we have to You and by law.
Any time limits for making a claim
Any period for keeping your personal information which are set by law or recommended by the relevant regulators, professional bodies or associations or is in line with best practice.
The nature of any contract we have in place with You.
The terms of any consent given by You.
Any relevant proceedings that apply.
Our legitimate interests as a business.

Access to and Control over Information

In respect of your Personal Information with us, You can do at any time the following by contacting us:

If allowable, see what Personal Information we have about You, if any.
Change/correct any Personal Information we have about You after providing the required documentation and if it is within your purview to change/correct.
If allowable, and subject to points a – h above, have us delete any Personal Information we have about You.
Request for contact details of the data protection officer, where applicable.
If allowable, request for the purpose of the processing as well as the legal basis for processing.
If allowable, request for information about interests, if the processing is based on the legitimate interests of Revve or a third party.

You are responsible for the following…

You confirm that You have read these Terms and Conditions and the Privacy Notice and agree to be bound by them every time You access this Platform;
You shall not, and shall not attempt to decompile, reverse-engineer, translate, convert, adapt, alter, modify, enhance, add to, delete or in any way tamper with, or gain access to, any part of this Platform or any services in relation thereto, or any software comprised in them.
You shall not, and shall not attempt to, copy, reproduce, republish, frame, upload to a third party, transmit or distribute the whole or any part of this Platform.
You shall not send, submit, post or otherwise transmit, material or messages that contain software virus or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of the Platform or other User's ability to use the Platform.
You shall not conduct any systematic or automated data collection activities (including scraping, data mining, data extraction and data harvesting) on or in relation to the Platform without Revve's express written consent;
Liabilities
Revve shall not be liable to You for any loss or damage You may suffer or incur as a result of your use of the Platform unless such a loss or damage results directly from the fraud or wilful default of Revve.
In the event that You do not comply with any provision of these Terms and Conditions and such non-compliance results in any loss or damage to Revve, You agree and undertake to compensate Revve for such loss and/or damage.
Any limitation or exclusion of liability under these Terms and Conditions shall only be valid to the full extent permitted by law.
Security and Confidentiality
You understand and agree that you are responsible for maintaining the confidentiality of your User ID and password at all times.

Changes and Operation of the Platform

Revve reserves the right to make changes to any part of the Platform, suspend or terminate the operation of the Platform at any time for the purposes of support and maintenance or to update the information contained on the Platform and the Information or these Terms and Conditions in order to improve or streamline the services which it offers. Should these Terms and Conditions be amended, Revve will publish details of the amendments on the Platform.

By using this Platform, You agree to be bound by and You agree to periodically visit the Platform to determine the then current terms of use to which You are bound.

Validity

If one, or part of these Terms and Conditions proves to be legally unsound or unenforceable in any way, this will not affect the validity of the remaining terms in any way.
If we relax any of these Terms and Conditions once, this may be on a temporary basis or as a special case; it will not affect our right to enforce that term strictly again at any time.

Indemnity

You agree to indemnify and hold harmless Revve and its officers, agents, and employees from and against any and all claims, demands, costs, damages and or penalties arising out of any failure by You or any agent acting on your behalf to fully observe these Terms and Conditions or by reason of any use by You or such agent of any information or images provided on this Platform.

Intellectual Property Rights

The composition contained in this Platform (“Revve Content“), including but not limited to, text, data, audio, video, programming, functionality, software, source code, graphics, photographs, databases, illustrations, artwork, names, logos, designs, button icons, scripts, trademarks, trade dress, service marks, domain names, service names and the information contained in the Platform regarding or connected to Revve and in respect of the activities of Revve, whether registered or unregistered, are either owned by and are the intellectual property of Revve or registered to Revve, and are subject to copyright and other intellectual property rights under the Laws of Canada and applicable international conventions.
Unauthorised use/exploitation of Revve Content on the Platform may violate copyright, trademark and other applicable intellectual property and proprietary laws in force in Canada and/or outside Canada and could result in criminal or civil penalties.
All trademarks, service marks, logos and any other marks whatsoever are used for the benefit of their respective owners and are not intended to infringe the trademark of any such person.

Third party advertising

Revve may allow third parties to place advertisements on the Platform. Third party advertisements are clearly labelled as such and may be chargeable. Revve does not endorse and is not responsible for the content of any third-party advertisement on this Platform or otherwise.

Restrictions of Access to this Platform

ACCESS TO THIS PLATFORM OR ANY PART OF IT MAY BE RESTRICTED UNDER RELEVANT LAWS IN CERTAIN JURISDICTIONS. BY YOUR USE OF THIS PLATFORM, YOU CONFIRM CERTAIN MATTERS (INCLUDING THAT YOU ARE NOT RESIDENT IN SUCH A JURISDICTION), BEFORE YOU MAY OBTAIN ACCESS TO THE INFORMATION ON THIS PLATFORM OR ANY AREA OF THE PLATFORM.

Automated Processing of Personal Data

Revve may engage in activities which involve the automated processing and/or profiling of information You provide us and You hereby consent that in the circumstances not covered above Revve can engage in activities which involve the automated processing and/or profiling of your information in respect of the services for which You provided the Personal Data.

Referral Policy

Referral Program Overview Our referral program allows users to earn referral bonuses and transfer rewards by inviting new customers to use our app. The referral costs and bonuses are as outlined on the referral page of the Mobile App. These bonuses and rewards are subject to the specific terms outlined in this policy and any additional terms published on the Platform. The value, method of distribution, and conditions for earning these rewards are determined solely at our discretion and may vary from time to time.
Eligibility Participation in the referral program is subject to the eligibility criteria set out by us. We reserve the right to verify participants and the validity of referred customers before issuing referral bonuses and transfer rewards.
Program Modifications We reserve the right to modify, suspend, or terminate the referral program at any time, with or without prior notice. This includes the ability to change the value of referral bonuses and transfer rewards, adjust eligibility criteria, or cease offering rewards entirely.
Fraud and Abuse Any attempt to manipulate, exploit, or abuse the referral program may result in disqualification from the program, forfeiture of rewards, and potential suspension or termination of your account.
No Guarantee of Payment Referral bonuses and transfer rewards are not guaranteed and are subject to verification by us. We may withhold or revoke rewards if we determine that they were earned in violation of these terms or through fraudulent or deceptive means.
Acceptance of Terms By participating in the referral program, you agree to these terms and conditions, as well as any modifications or updates we may make. Continued participation after changes to the referral program constitutes acceptance of those changes.

Refund, Cancellation, and Return Policy

Due to the nature of digital financial services, money transfer services, bill payment services, and marketplace-enabled payment transactions made through the Platform may become final and irreversible once they have been processed, paid out, settled, fulfilled, or completed.

You may request cancellation of a transaction only before the relevant transaction has been processed, paid out, settled, fulfilled, or otherwise completed. Where a cancellation request is received in time, and Revve is reasonably able to stop the transaction, Revve may cancel the transaction and refund the applicable amount to the original funding source or wallet, less any non-recoverable third-party charges, processing fees, foreign exchange losses, bank charges, partner charges, merchant charges, or compliance review costs already incurred.

No refund, cancellation, reversal, or return shall be available where:

The transaction has already been successfully processed, paid out, fulfilled, settled, or completed.
incorrect beneficiary, wallet, bank account, mobile money, merchant, invoice, or payment details were supplied by you;
delays, failures, or losses arise from third-party financial institutions, merchants, service providers, payment processors, telecom providers, regulators, or events beyond Revve’s reasonable control;
the transaction is placed on hold, suspended, reversed, or declined for compliance, fraud prevention, sanctions screening, anti-money laundering checks, legal, or regulatory reasons; or
You have breached these Terms of Use or any applicable law.

Where Revve determines that a transaction failed due to an error directly attributable to Revve, or where funds were received by Revve but the transaction could not be completed, Revve shall use reasonable efforts to return the relevant funds to you, subject to applicable law, compliance requirements, and deduction of any irrecoverable third-party costs where applicable.

For goods and services purchased from third-party merchants, vendors, schools, billers, or service providers through the Platform, any return, exchange, cancellation, complaint, or service-performance issue shall be subject to the policy of the relevant merchant or service provider unless expressly stated otherwise on the Platform. Revve acts only as a payment and/or technology facilitator in such transactions and does not warrant the quality, fitness, legality, delivery, non-delivery, or returnability of third-party goods or services.

Refund requests and cancellation enquiries must be submitted through Revve’s official customer support channels together with sufficient transaction details and any information reasonably requested for investigation. Revve reserves the right to investigate all requests and to require identity verification, transaction evidence, or supporting documentation before making any determination.

Any approved refund shall be processed within a reasonable time, subject to the processing timelines of banks, card issuers, wallet providers, payment processors, merchants, and other third parties involved in the original transaction.

Governing Law and Jurisdiction

These Terms of Use and any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Platform, or any services provided through the Platform shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You irrevocably agree that the courts located in Ontario, Canada shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Platform, or any services provided through the Platform.

Nothing in this clause shall limit Revve’s right to seek injunctive, interlocutory, or equitable relief in any jurisdiction where such relief is reasonably necessary to protect its rights, confidential information, intellectual property, business interests, or to enforce compliance obligations.

CONTACTING REVVE

Our customer contact is hello@revveme.com. We shall endeavour to respond to enquiries/issues sent to/made to these service contacts within 48 hours.